How can law firm marketers future-proof their marketing skills? What makes a great law firm marketer? Legal marketing is an ever-changing field, so it’s of the utmost importance that legal marketers ensure their skill set is up to date. Below are seven areas where today’s successful legal marketers excel. If you don’t feel completely comfortable with any of these skills, it’s time to brush up! Don’t worry; we include links to guides and resources to help you learn and implement each one. Here’s a breakdown of 7 digital marketing skills needed by legal marketers today.
Digital Marketing Skills Needed by Legal Marketers
Wrap your message into a story that transports people, simplifies information, and provokes an emotional response. Whether you’re captioning a LinkedIn post or writing a thought leadership article for your law firm’s blog, excellent storytelling skills are always an asset for legal marketers. Legal marketers need to be able to weave together compelling narratives that align with client sentiment.
In this article by HubSpot, you can learn 2 simple frameworks that can make you a better storyteller.
2. The Ability to Analyze Data and Draw Insights
Digital marketing data analytics go beyond just web analytics and website performance. Legal marketers need to be well-versed in how data shapes and drives the client experience across platforms and channels.
Marketers should rely on analytics to do things like grow revenue, improve return on investment (ROI), and make key decisions about where to invest their limited time and budget. There are many analytics tools at a marketer’s disposal, the most popular one being Google Analytics. In this blog post, we write about the top marketing analytics tools for marketers.
3. Basic Design Skills
Better design makes your content more likely to get noticed and more likely to be remembered. Traditionally marketing teams have supported specialist design roles (and more than one in many cases). But not all law firms may be able to rely on design-specific professionals. It’s important that today’s marketers understand the basics of design and the art of visual storytelling. There are many free and intuitive tools that provide ready-made templates and other easy-to-use design resources. Check out options like Canva. Canva offers tips and tutorials so you can get more comfortable with the elements of design.
4. Comfort with Marketing Technology
Today’s marketers rely heavily on the right martech stack. Technology plays a key role in creating, executing, and tracking marketing efforts – so marketers need to be familiar with the various technologies that will enable those processes. From marketing automation and team collaboration to social media employee advocacy, being able to use technology is a must for today’s marketers. In-demand marketers will understand how to use various tools to achieve their objectives.
Want to build a successful martech stack? Check out our article: How to Assess Your Law Firm’s Marketing Technology Stack
5. Agility and Adaptability
Marketing is a fast-changing field, with new best practices, tools, and standards emerging constantly. Additionally, marketing teams often have to work under tight deadlines and may be assigned last-minute projects or find priorities shifting with little notice. A successful marketer will enjoy this kind of fast-paced environment and will be able to adapt to changing circumstances with ease.
6. Industry Expertise
With thought leadership and expertise at the forefront of legal marketing, it’s critical that today’s marketers have a deep understanding of their industry, vertical, and services. Ideally, they can write about the firm’s services on their own without much external help. Effective marketers are those that practice active listening and seek a thorough understanding of what’s happening throughout the firm. Firm leaders should ensure that marketers have access to learning resources and collateral and take the time to distill that information into campaign tactics.
7. An Understanding of Their Clients and Target Audience
Understanding your firm’s target audience is an essential component of legal marketing because it impacts every aspect of your strategy. The savviest legal marketers have a full understanding of what their ideal client is like. They understand who their target audience is, what issues they face, their pain points, what solutions they will be looking for, etc. It’s also imperative that legal marketers have a full understanding of the industry trends that will be most influential for their clients and potential clients.
The world of marketing is constantly evolving, and what made for a terrific marketer last year doesn’t cut it today – and in ten years, new skills will be required! Marketers should continuously focus on improving their skill set to stay relevant and in-demand.
If you want to quickly accumulate your foundational digital marketing skills, you may want to consider enrolling in our Digital Marketing for Law Firms Certification. This course covers in-demand topics like analytics, social media, SEO, online advertising, email, content marketing, and more.
This post has been edited and republished from Sep. 7, 2021.