Tag: community management

The Three Levels of a Social Business

There have been many attempts over the last year to define what a social business is. IBM, Salesforce.com and many other enterprise software companies are spending a significant amount of money on advertising and marketing, trying to educate business owners of the benefits and values a social business offers. Yet for all their efforts, I […]

Insider Tips to Successfully Launch an Enterprise Social Network

Launching a successful Enterprise Social Network (“ESN”) is not about technology. It’s about people Let me repeat that. Launching a successful Enterprise Social Network is not about technology. It’s about people. As a social business consultant, I have been a part of ESN deployments at three different companies. The first one did not go great. The […]