Tag: tacit knowledge

Getting Explicit About the Benefits of Tacit Knowledge

The ideas behind the social business movement are not new. In fact, people have been speculating about how the connected economy would impact the future of business for quite some time now. In 1999, way before the birth of social networks, a group of authors and bloggers put together a set of ninety five theses […]

Social Business vs. Knowledge Management – Part 2

We started discussing a new topic last week – exploring the differences between social business and knowledge management.  Are they fundamentally different approaches to solving the same set of organizational problems?  Or is this just a case of new rhetoric and business jargon being used to sell a new generation of software products? In the course […]

Is Social Business a New Thing or Simply Knowledge Management Rebranded?

In the course of our ongoing efforts to spread the message to law firms and other professional service organizations about the inherent benefits of integrating social business technology into their daily practice, we receive a wide range of interesting feedback from our friends and contacts out there in the marketplace.  Most recently, we received this email […]

Is Social Collaboration the Key to Associate Retention?

Meet Charles Newbie. Charles is a first year associate at an Am Law 100 law firm. Charles has been given the task of researching whether or not a client violated Section 19(b)(1) and Section 19(g)(1) of the Securities Exchange Act as well as Section 17(a) and Rule 17a-1 when it failed to promptly provide information requested by […]

Why Professional Services Firms need Enterprise Social Networks

Has the effective transfer of tacit knowledge become a reality? Thirteen years ago we lived in a different world. The hot buzzword back then was Knowledge Management. KM as defined by Wikipedia “comprises a range of strategies and practices used in an organisation to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences […]