Tag: Peter Kim

Social Business – How Social Impacts Customer Service

by Guy Alvarez | Mar 11, 2013 | Social Business

I recently attended an exclusive event in NYC where Marc Benioff, Chairman and CEO of Salesforce.com introduced the concept of “How to Become a Customer Company.” It is the new vision for Salesforce.com that Benioff is trying to sell and it focuses on...

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Tag: Peter Kim

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